Evaluation
Data Collection Methods
Our data collection procedures were primarily observation and interview based. We tried to assess how users and stakeholders interact with the prototype, and what their complaints about it were. Due to COVID procedures disallowing us to create physical, touchable objects to act as our prototypes, we decided against doing natural setting data collection measures. We instead, created screen prototypes that we presented to our representative users. We showed the functions of our prototype and observed and recorded their reactions and feedback. We also offered follow up questions to gain a deeper understanding of the pros and cons of our project design in certain aspects.
Findings
Design Successes
Really easy to learn
Easy to understand user interface
Stops were easy to understand
“Does exactly what I’d want it to do well.”
Tensions and Critiques
Needs a physical button layout or prototype to show.
Indication that it is a monitor using better shapes within prototypes.
Screen can be shaped a different way to be height inclusive
Include another legend for other stop legends to see where else the bus can go
Prototypes need the GPS tracking to allocate estimated time calculations between bus routes.
Should include next buses in the arrival time
Empty space in some screens
